Choosing your first AI pilot
A useful pilot answers a business question. For a company, that might be whether an assistant can find reliable answers across Arabic and English documents, or reduce the work needed to prepare an order for review.
Read the guide 02 / FIELD GUIDERAG, chatbots & agents
These terms describe different parts of an AI solution. A chatbot is an interface, RAG is a way to ground answers in retrieved information, and an agent can use tools to carry out a defined task. They can appear in the same system.
Read the guideStart with a decision you need to make
These guides help you frame a project before choosing a platform. Use them to prepare a conversation with operations, IT and the people who will use the result.
- Define the workflow and its owner.
- Bring representative examples in the languages your team uses.
- Agree what evidence would make the project worthwhile.
